Full payments are held in a separate client account until the trip commences, securing your funds in case you need to cancel due to unforeseen events.
Date Changes – Sometimes you just need to reschedule.
You are welcome to reschedule your adventure once free of charge; thereafter, we charge $100 per change.
Last-minute changes can be made up to midnight Friday, just before your adventure commences.
Cancellations
Adventures are 80% refundable up to Friday midnight, just before your adventure commences. Thereafter, a 50% refund can be offered to no-shows. We strongly recommend rescheduling instead of cancellation
ACCOMODATION
Luxury Villa
We use a luxury 7 bedroom villa in a quiet residential suburb of Cape Town.
All rooms have 2 double beds and a private bathroom to accomodate singles, couples and families
All rates are based on double occupancy
There are no single supplements and single occupancy cannot be guaranteed. Where needed, we pair up singles of the same gender to share a double room. For this reason, gender neutral travellers should not book as singles.
TRAVEL WITH CONFIDENCE
All About You
We limit our adventures to 14 people, ensuring you get the attention you deserve. The adventure leader is a licensed tour guide and is dedicated to your group throughout your stay
Transport is private, and the driver, one of our team members, is dedicated to your tour group.
Health and Safety
All our staff members are fully vaccinated, fit, and healthy.
Our facilities are cleaned and sanitised daily. Bedrooms are cleaned upon request
Allergies and medical needs: Unfortunately, we cannot accommodate the special needs of allergy sufferers or special medical needs. We simply don’t have the infrastructure, staff, and skillsets to guarantee the safety of allergy sufferers or special medical conditions. Kindly do not book our tours if you have special needs.
Meals
All meals are planned by our in-house nutritionist.
Our meals can be adapted for vegetarians. Kindly let us know before or after making a booking that you are a vegetarian. Please note that we cannot handle any allergy requests, such as nut allergies. Kindly do not book if you have special medical requirements for meals. Thanks for your understanding.